Privacy Policy – Spraiground

At Spraiground, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using Spraiground.com, you agree to the terms of this policy.

1. Information We Collect

1.1 Personal Information

When you engage with our website, we may collect personal information that you voluntarily provide, such as:

  • Your full name
  • Email address (e.g., when you sign up for our newsletter or contact us via [email protected])
  • Mailing address, phone number, and payment details (when making a purchase)
  • Account credentials (username and password) if you create an account

1.2 Non-Personal Information

We also gather non-personal information about your interaction with our site, including:

  • IP address
  • Browser type and version
  • Pages visited, time spent on each page, and navigation patterns
  • Device information (e.g., type, operating system)

This data is collected through cookies, web beacons, and other tracking technologies to improve our website functionality and user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Process and fulfill your orders, including shipping and delivery updates
  • Communicate with you about your purchases, returns, or inquiries via email or phone
  • Send you marketing materials, such as newsletters, promotions, and new product announcements (you can opt out at any time)
  • Improve our website, products, and services based on user behavior and feedback
  • Ensure the security of our website and prevent fraudulent activities
  • Comply with legal obligations and resolve disputes

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with:

  • Service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing platforms (they are obligated to protect your information and use it only for the services they provide to us)
  • Legal authorities if required by law, court order, or to protect our legitimate business interests

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer (SSL) encryption for online transactions, password-protected accounts, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to update or correct inaccurate information
  • Deletion: Request the deletion of your personal information, subject to certain legal exceptions
  • Opt-out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us at [email protected]
  • Account deletion: If you have an account, you can delete it through your account settings

To exercise these rights, please contact us at [email protected] with your request.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track cart items, and analyze site traffic. You can adjust your browser settings to refuse cookies, but this may limit some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Spraiground is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

[email protected]